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How to fix Wi-Fi problems on the Windows 10 Creators Update

The Windows 10 Creators Update seems to have broken Wi-Fi connectivity for many users — Here are 4 ways to fix this problem.

Fixing Wi-Fi problems on the Windows 10 Creators Update

Although the Windows 10 Creators Update improves various aspects of the OS, it appears that not everyone is having a smooth upgrade, as some users are experiencing a number of problems after installing the new version.

During the initial rollout of the Creators Update, many users have been reporting bugs and features not working, including Wi-Fi connectivity problems. After installing the new version of Windows 10, users have been complaining about very slow Wi-Fi speeds, and some others reported being unable to connect to a wireless network.

While this might just be a problem with the Windows 10 Creators Update itself, sometimes there are other factors that can cause connectivity issues. During the upgrade the driver for the Wi-Fi adapter might have got corrupted. You probably weren’t not using the latest driver, which happened to work with the previous version, but it doesn’t work with the new release. There could be some configuration problems, and a number of other things.

In this guide, you’ll learn a few ways to fix the Wi-Fi problems after installing the Windows 10 Creators Update (1703).

How to use Network Adapter troubleshooter

Starting with version 1703, Windows 10 includes a new Troubleshoot page in the Settings app to find and fix a number of wireless and other network adapters problems automatically.

To use the Network Adapter troubleshooter, do the following:

  1. Open Settings.

  2. Click on Update & security.

  3. Click on Troubleshoot.

  4. Select Network Adapter, and click Run the troubleshooter.

    Network adapter troubleshooter
    Network adapter troubleshooter
  5. Select the network adapter you want to fix, in this case Wi-Fi.

    Network Adapter wizard
    Network Adapter wizard
  6. Click Next to begin the process.

The troubleshooter will find and try to fix the Wi-Fi problem on your device. After the process completes, open your web browser and try to connect online. If everything is working again, you’re all done here. If it’s still not working, try the following method.

How to completely reset a Wi-Fi adapter

Windows 10 also includes a handy tool that removes and then reinstalls all your network adapters, and resets all the networking components to its default settings, which can help to fix slow speeds or problems trying to connect online.

To reset your Wi-Fi adapter, do the following:

  1. Open Settings.

  2. Click on Network & Internet.

  3. Click Status.

  4. Click the Network reset link.

    Network reset option on the Windows 10 Creators Update
    Network reset option on the Windows 10 Creators Update
  5. Click the Reset now button.

    Windows 10 Network Reset
    Windows 10 Network Reset
  6. Click Yes to confirm.

  7. Click Close and restart your computer.

Using this method, you may need to reinstall other networking software, such as VPN client or virtual switch software. In addition, you’ll need to manually reconnect to any Wi-Fi network, which may require to enter a password.

If everything is working again, you’re all done. If it’s still not working, try the following method.

How to update a Wi-Fi adapter driver

In the case, you’re still experiencing slow Wi-Fi speeds, or problems connecting online, your computer may not be running the latest version of the driver.

You can resolve this issue by downloading and installing the latest driver from the network adapter manufacturer’s support website. 

Quick Tip: If there isn’t an update for the network adapter, check to see if there is beta version of an upcoming release, as it may just work with the new version of Windows 10.

Typically, you want to use their instructions to install the latest version of the driver, but you can also use these steps:

  1. Download the latest available Wi-Fi adapter driver from your manufacturer website.

  2. Extract the drivers to an empty folder.

  3. Use the Windows key + X keyboard shortcut to open the Power User menu and select Device Manager.

  4. Expand Network adapters.

  5. Right-click your Wi-Fi adapter, and select Update Driver Software.

    Update driver for a network adapter

  6. Click Browse my computer for driver software.

    Choose how to install network adapter driver software

  7. Click Browse to locate the adapter driver.

  8. Check the Include subfolder option.

  9. Click Next to complete the task and install the new driver.

    Install Wi-Fi adapter driver on Windows 10

Sometimes, when nothing works, you can also try an even older version of the Wi-Fi adapter driver, such as those designed for Windows 8.1 or Windows 7, which may fix the problem temporarily until there is a permanent fix.

How to roll back to the previous version of Windows 10

If you’re still having connectivity issues, then chances are there may be a bug inside the new version of Windows 10 or with the network adapter, and you may need to wait until there is an update for the adapter or the OS.

As a last resort, you can go back to the previous version of Windows 10 until the Wi-Fi problem is resolved.

You can follow the instructions in the video below to rollback or uninstall the Windows 10 Creators Update from your computer.

Wrapping things up

It’s also a good idea to check your connection, reboot your router, and restart any wireless extender on every set of instructions you try to see if it helps resolving the Wi-Fi slow speed or connectivity problems.

Alternatively, you can also connect online using a wired connection using an Ethernet adapter. If you’re laptop doesn’t include a port to plug a network cable, you can get an adapter from Amazon.

  • StarTech USB 3.0 to Gigabit Adapter | See at Amazon
  • Cable Matters SuperSpeed USB 3.0 to RJ45 Gigabit Adapter | See at Amazon
  • Ebaco 3 Ports USB 3.0 Hub with RJ45 Gigabit Ethernet Adapter | See at Amazon