Microsoft confirms update bug in Surface RT, fix coming in February

Surface RT with red cover

Numerous users reported a couple of issues after installing the latest update to their Surface with Windows RT earlier this month. The new bug is causing Windows Update not to start properly or inability to search for updates. As reported by The Next Web, a quick fix involves to simply restart the tablet, but even then some users are seeing the problem back.

Microsoft is now issuing a statement confirming that indeed there is a problem. “Specifically, impacted Windows RT devices went into connected standby mode during the download of updates from Windows Update, causing the connection to be disrupted. We apologize for any inconvenience this may have caused and are working to correct the issue“. And the company also said that an update fix to solve the problem will be available the first week of February.

The software giant hasn’t released a lot of information about the issue or what is the origin of the behavior. But at least RT tablet’s owners should feel a bit relieved that an update will be available in a few weeks.

Source The Next Web via Pocket-lint

About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 14 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and About.me.