On Windows 10, perhaps one of the most common problems is sound. Usually, audio works great out of the get-go, but eventually, after updating the audio driver or upgrading to a new version of Windows 10, it will stop working. Particularly, if you own a Surface, Dell, HP, or another well-known brand, including devices with Realtek audio card.
If you’re experiencing no sound in your device, and you’ve covered all your basics like checking the connectivity of those speakers and your audio out put settings, Windows 10 offers a tool to quickly fix sound problems on your computer.
In this guide, you’ll learn the steps to quickly troubleshoot and fix audio problems on Windows 10.
On Windows 10, there are at least two ways to access the troubleshooter to fix sound problems automatically using the Settings app.
Starting with version 1803, Windows 10 introduces a new Sound page that includes all the basic audio settings, and an option to troubleshoot sound problems.
Click on System.
Click on Sound.
Click the Troubleshoot button.
Then follow the on-screen directions to get the audio working again on your device. (If this option isn’t available, it’s probably because you’re running Windows 10 version 1803.)
Alternatively, you can access the tool from the Troubleshoot page.
Click on Update & Security.
Click on Troubleshoot.
Select the Playing Audio option.
Click the Run the troubleshooter button.
Then follow the on-screen direction to detect and fix any sound issues on your device.
Is sound still not working? In the rare chance that the troubleshooter didn’t fix the problem, you can this guide that goes into a more advanced process to resolve audio issues.
If after trying everything, you still can’t get sound to work on Windows 10, you can submit your questions in the Pureinfotech forums to get more help.