Windows 10 build 10122 recently rolled out to Windows Insiders via the Fast ring of updates, but it appears that a number of Surface Pro 3 owners are reporting problems trying to upgrade. According to users trying to install Windows 10 build 10122, the installation process will just simply get stuck at 18 percent or they are simply getting rolled back.
Gabriel Aul, head of the Windows Insider program, recently provide a command line solution for those who are trying to install the operating system and they are getting rolled back. However, the command, which cleans out the drivers you’re not using, works also for any PC that is getting stuck at 18 percent trying to install Windows 10.
Fix Windows 10 installer
Simply open the Command Prompt as an administrator and run the following command:
rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN
After using the command, try to install the latest preview one more time.
On a related topic, Microsoft also warns users of the error 0x80070057 – 0x20007, which will cause Windows 10 build 10122 to fail and roll back to the previous installed build. According to Microsoft, this is a known issue where too many devices INFs are being migrated and hitting an internal limit.
The company suggests to use the Disk Cleanup tool to delete system files and Device driver packages, previous Windows installation, and temporary Windows installation files. You may also want to remove unnecessary peripherals and remove the them from the Device Manager before trying to install the latest build again.
If you encountered this issue, let us know in the comments below if this workaround solved the problem.
Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 14 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and About.me. Email him at [email protected].