How to fix error 0x80073712 while installing Insider builds on Windows 11

• Windows 11 error 0x80073712 can prevent preview builds from installing successfully.
• Windows Sandbox was the cause of the installation failure in this particular case.
• Disabling the feature and restarting the computer allowed the Windows 11 preview build to install successfully.

On Windows 11, I recently tried to install a preview build through the Windows Insider Program, but every time the system attempted to install it, the process failed with error 0x80073712.

According to the official Microsoft support page, error 0x80073712 (ERROR_SXS_COMPONENT_STORE_CORRUPT) means the component store is in an inconsistent state. However, in this particular case, Windows Sandbox was causing the problem. After disabling the feature, the Windows 11 preview build installed successfully.

This isn’t the first time I’ve encountered a similar issue, so I decided to create this guide in case a future preview build or update causes the same problem. If you run into error 0x80073712 while updating Windows 11, disabling Windows Sandbox may be all you need to get the installation working again.

In this guide, I’ll outline the steps to resolve the 0x80073712 error while installing preview builds of Windows 11.

Fix error 0x80073712 when installing previews of Windows 11

To fix Windows 11 error 0x80073712, follow these steps:

1. Open Settings on Windows 11.

2. Click on System.

3. Click the Advanced page.

4. Click the Virtual Workspaces settings under the “Virtual Workspace” section.

   

5. Turn off the Windows Sandbox toggle switch.

6. Click the Restart now button.

After you complete the steps, you should be able to install an update or a specific preview build of Windows 11 without the 0x80073712 error.

The 0x80073712 error is a known problem and usually means one or more required Windows Update files are missing or damaged.

In other cases, you can try the Windows Update troubleshooter, free up space on your computer, or use the DISM and SFC commands.

The instructions in this guide are more specific to fixing the error code when Sandbox is the problem.