Disable Outlook’s ‘Focused Inbox’ in four ways

Are you missing out on important emails because of "focused inbox" in Outlook? Here's how to disable the feature.

Outlook disable focused inbox
  • To turn off Focused Inbox in Outlook 365, 2021, or 2019, click the View tab and click on “Show Focused Inbox.”
  • On Outlook web, click the Settings button and turn off the “Focused Inbox” toggle switch.
  • On Android or iPhone, tap the main menu button, tab Settings, and turn off the “Focused Inbox” toggle switch.

Outlook comes with the “Focused Inbox” feature enabled by default, but you can disable it to stop missing out on other important emails.

“Focused inbox” is a feature that organizes your inbox in two different streams (or tabs), including “Focused” or “Other.” The idea of this feature is to use machine learning to learn what emails you should pay more attention to, but the problem is that you can miss out on other emails if you don’t proactively switch between tabs.

If you don’t use the feature or realize that causing more harm than good, you can disable it from the web version of Outlook or email client.

This guide will teach you the steps to disable the Focused Inbox feature in Outlook to prevent missing out on other important emails.

Disable Focused Inbox in Outlook web

To disable the Focused Inbox feature in the web version of Outlook, use these steps:

  1. Open Outlook web.

  2. Sign in with your credentials (if applicable).

  3. Click the Settings (gear) button on the top-right corner.

  4. Turn off the “Focused Inbox” toggle switch.

    Outlook web disable focused inbox

Once you complete the steps, you will only see a single stream of emails in your inbox. However, it appears that disabling the feature on the web doesn’t replicate the configuration to other email clients like the Mail app for Windows 11 or Android.

Disable Focused Inbox in Outlook on Windows 11

To turn off Focused Inbox for Outlook accounts on the Mail app, use these steps:

  1. Open Mail app on Windows 11.

  2. Select the Outlook account (if applicable).

  3. Click the Settings (gear) button on the bottom-left corner.

    Mail app settings

  4. Click on Focused inbox.

  5. Turn off the “Sort messages into Focused or Other” toggle switch.

    Mail app disable Outlook focused inbox

After you complete the steps, the Mail app will no longer sort your emails by “Focused” or “Others.”

Disable Focused Inbox in Outlook app

To disable Focused Inbox in Outlook 365, Outlook 2021, 2019, and 2016, use these steps:

  1. Open Outlook app.

  2. Click the View tab.

  3. Click the “Show Focused Inbox” to turn it off in the Office app.

    Outlook app disable focused inbox

Once you complete the steps, the feature will be disabled in the application.

Disable Focused Inbox in Outlook on Android and iPhone

To disable Outlook Focused Inbox in the app for Android or iPhone, use these steps:

  1. Open Outlook app.

  2. Tap the main menu button next to the “Inbox” label.

  3. Tap the Settings (gear) button on the bottom-left corner.

  4. Turn off the Focused inbox toggle switch.

    Outlook for Android disable focused inbox

After you complete the steps, the Outlook app for Android will disable Focused Inbox for any Outlook account you may have configured on your phone.