Microsoft to fix Intel and Toshiba SSD problems with Windows 10’s April 2018 Update

It seems like the Windows 10 April 2018 Update wasn't ready for the masses after all, as more issues continue to appear.

Windows 10 version 1803 delayed
Windows 10 version 1803 delayed

As the April 2018 Update for Windows 10 continues to rollout out to devices, more problems keep popping up. This time around, Microsoft is acknowledging issues with Solid-State Drives (SSDs) from Intel and Toshiba.

According to the company, a select number of computers using the Intel SSD 600p Series or Intel SSD Pro 6000p Series drives are experiencing crashes and entering a UEFI screen after reboot when trying to install the Windows 10 April 2018 Update (version 1803).

In addition to Intel problems, Microsoft also says that some Toshiba SSDs, including the XG4 Series, XG5 Series, and BG3 Series are causing battery performance issues for a number of PCs.

Updates are in the works

The software giant says that is working with partners, Intel and Toshiba to identify the problem and release an update to fix these issues with the Windows 10 April 2018 Update.

In the meantime, Microsoft is also blocking version 1803 on devices that are using the Solid-State Drives from Toshiba and Intel. This also means that if you have a computer using any of these drives you shouldn’t try to force the update.

As a precaution, you should also consider manually blocking the update until you know for sure that the bugs have been fixed using these steps.

If installing version 1803 bricked your computer, you’ll have to roll back to a previous version. If you can’t use the reset option, you can still install the previous version using a clean installation of Windows 10.

Including these two new problems, Microsoft has already acknowledged four significant issues with the April 2018 Update. Previously, the company recognized that there was an issue causing apps to freeze, and another problem that was preventing the upgrade on a number of Alienware devices.

Update May 24, 2018: Microsoft has released update KB4100403 to address the problem with Intel and Toshiba SSDs after installing the April 2018 Update.

About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 15 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 21 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and Email him at [email protected].