How to fix Microsoft Store not working on Windows 11

• To fix Microsoft Store issues on Windows 11, open Settings > Apps > Installed apps, open app settings, and use the “Repair” or “Reset” options.
• You can also fix the Store app using the “WSReset.exe” command.
• Alternatively, you can open PowerShell to uninstall and reinstall the Microsoft Store app on Windows 11.

UPDATED 7/11/2025: The Microsoft Store app on Windows 11 provides a user-friendly and secure environment to download and install apps, games, and movies. Although the app receives frequent updates to improve the experience, you may still encounter issues such as problems opening the app, crashes, or errors during updates or app downloads.

Regardless of the reason, the operating system includes multiple ways to resolve issues with the Microsoft Store with the Settings app and commands.

This guide will teach you how to resolve problems with the Microsoft Store app on Windows 11.

• Fix Microsoft Store with Repair feature on Windows 11
• Fix Microsoft Store with WSReset command on Windows 11
• Fix Microsoft Store by reinstalling app on Windows 11

Fix Microsoft Store with Repair feature on Windows 11

To repair the Microsoft Store app that is not working, use these steps:

1. Open Settings on Windows 11.

2. Click on System.

3. Click the System components page.

4. Click the menu (three-dotted) button for the Microsoft Store app and click on Advanced options.

   

5. Click the Repair button to fix problems with the Store app without deleting data.

   

6. (Optional) Click the Reset button to reinstall and delete the Microsoft Store app data to fix issues.

Once you complete the steps, the process should resolve the most common problems with the Microsoft Store on Windows 11.

Fix Microsoft Store with WSReset command on Windows 11

To fix the Microsoft Store app on Windows 11 with the WSReset command, use these steps:

1. Open Start.

2. Search for Run and click the top result to open the app.

3. Type the WSReset.exe command.

   

4. Click the OK button.

After you complete the steps, the command will run, and after a few seconds, if the operation runs successfully, the Store will open automatically.

Fix Microsoft Store by reinstalling app on Windows 11

If the repairing and resetting features don’t work, you can uninstall and reinstall the Store app manually with PowerShell commands.

To uninstall and reinstall the Microsoft Store app to fix problems, use these steps:

1. Open Start.

2. Search for PowerShell, right-click the top result, and select the Run as administrator option.

3. Type the following command to uninstall the Microsoft Store app and press Enter:

   Get-AppxPackage Microsoft.WindowsStore | Remove-AppxPackage

   

4. Type the following command to install the Microsoft Store app and press Enter:

   Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

   

Once you complete the steps, you can reopen the Microsoft Store on Windows 11 to download and install apps.

In addition to these methods, the Microsoft Store may encounter problems downloading apps if there are problems with the internet connection or the device is using a metered connection.

Update July 11, 2025: This guide has been updated to ensure accuracy and reflect changes to the process.