Easy Printer Fix

How to fix printer spooler problems on Windows 10

When your printer resists to print, it could be a problem that is preventing the print spooler from running correctly — Here's how to fix the problem.

HP Deskjet 3755 wireless all-in-one printer

On Windows 10, it can be frustrating when trying to print and the document stucks in queue, and if you try to cancel the job, it’ll stay deleting forever. 

Although there could be a lot of reasons why you can’t print, including connection problems or issues with the printer itself, typically, it’s a problem with the “print spooler” on Windows 10. This is a service that spools print jobs and handles interactions with the printer, and sometimes it’ll stop working, even after restarting your device and printer.

If you’re experiencing this problem, it’s possible to quickly fix this particular printer issue by resetting the print spooler on your computer using the Services console or Command Prompt.

In this guide, you’ll learn the steps to fix the print spooler on Windows 10 to fix your printer.

How to fix print spooler using Services

To fix the print spooler service to continue printing on Windows 10, use these steps:

  1. Open Start.

  2. Search for services.msc and click the top result to open the Services console.

  3. Right-click the Print Spooler service and select the Properties option.

    Print Spooler in Services console for Windows 10
    Print Spooler in Services console for Windows 10
  4. Click the General tab.

  5. Click the Stop button.

    Stop Print Spooler on Windows 10
    Stop Print Spooler on Windows 10
  6. Use the Windows key + R keyboard shortcut to open the Run command.

  7. Type the following path and press Enter:

  8. C:\Windows\System32\spool\printers
  9. If the printers dialog box appear, click the Continue button.

  10. Select everything in the printers folder and hit the delete button to remove all its content.

  11. In the Print Spooler Properties, click the Start button to restart the spooler.

    Start Print Spooler on Windows 10
    Start Print Spooler on Windows 10
  12. Click the OK button.

Once you’ve completed the steps, you can try to print a document one more time, and the printer should work as expected.

How to fix print spooler using Command Prompt

Alternatively, you can quickly fix the print spooler using Command Prompt with these steps:

  1. Open Start.

  2. Search for Command Prompt, right-click the top result, and select Run as Administrator.

  3. Type the following commands to stop the print spooler, delete the printers folder content, and restart the printer spooler, and press Enter on each line:

    net stop spooler
    del /Q /F /S "%systemroot%\System32\Spool\Printers\*.*"
    net start spooler

    Fix Print Spooler using Command Prompt
    Fix Print Spooler using Command Prompt

After you run the commands, you should be able to print a document one more time, and your printer should work now.

While this guide focuses on Windows 10, the ability to reset the “Print Spooler” has been around for a long time, which means that you can use the steps on Windows 8.1, Windows 7, and older versions.

If you’re still having issues printing, you can submit your questions in the Pureinfotech forums.