- Windows 11 offers several built-in tools to fix Wi-Fi problems, including Get Help, Network Reset, and driver management.
- Forgetting and reconnecting to a wireless network can resolve corrupted Wi-Fi configurations.
- Updating or rolling back the wireless adapter driver can fix connectivity issues introduced after feature updates.
- If problems started after upgrading to Windows 11, reverting to the previous version may restore stable network connectivity.
On Windows 11, Wi-Fi connectivity problems are among the most common issues, especially after installing an update. You may experience slow internet speeds, frequent disconnections, or error messages such as “Limited access,” “Unidentified Network,” or “No internet access.”
These problems are often caused by outdated or incompatible wireless drivers, corrupted network settings, or software bugs introduced during the upgrade process. In some cases, Windows may reset or modify your network configuration, creating conflicts that prevent the computer from connecting properly.
If your computer can’t connect to a Wi-Fi network, keeps dropping the connection, or delivers unusually slow performance, Windows 11 includes several built-in troubleshooting tools that can help restore connectivity without requiring a complete system reset.
For example, you can use the Get Help app to run automated diagnostics that identify and resolve common networking problems. If the issue persists, the Network Reset feature can remove and reinstall all network adapters, restore their default settings, and often fix more persistent connectivity issues. Keep in mind that you’ll need to reconnect to your wireless network afterward, and you may also have to reinstall VPN software or reconfigure custom networking settings.
If the problem started after a recent Windows update, updating the wireless adapter driver may restore compatibility. If a newer driver isn’t available or the update introduced the issue, rolling back to the previous driver version can often restore a stable Wi-Fi connection until Microsoft or the device manufacturer releases a permanent fix.
In this guide, I’ll teach you the steps to resolve network adapter issues on Windows 11.
- Fix Wi-Fi using Get Help
- Fix Wi-Fi using new network connection
- Fix Wi-Fi using Network reset
- Fix Wi-Fi using updated network driver
- Fix Wi-Fi using rollback feature
- Pureinfotech’s Take
Fix Wi-Fi using Get Help
To resolve Wi-Fi issues using the Get Help app, follow these steps:
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Open Settings on Windows 11.
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Click on System.
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Click on Troubleshoot.
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Click the Other troubleshooter page.

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Click the Run button for the “Network and Internet” troubleshooter.

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Select the wireless adapter from the top-right (if applicable).
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Choose and apply the recommended fix for the Wi-Fi problem on Windows 11, including enabling Wi-Fi, turning off airplane mode, restarting your computer, and resetting the network adapter.

Once you review each recommendation, the device should be able to connect to the wireless network.
Fix Wi-Fi using new network connection
You can also delete (or “forget”) a Wi-Fi network and then reconnect to it, which can often resolve various connectivity issues on Windows 11. This process clears any corrupted or outdated network configurations, allowing your system to establish a fresh connection with the network.
To forget and reconnect to a Wi-Fi network on Windows 11, follow these steps:
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Open Settings.
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Click on Network & internet.
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Click the Wi-Fi page.
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Click the Manage known networks setting.

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Click the Forget button for the wireless network causing the problem.

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Click the Add network button for the “Add a new network” setting.
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Confirm the wireless network name.
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Select a security option, such as WPA2-Personal AES, in the “Security type” setting.

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Confirm the security key, also known as the wireless password.
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Check the Connect automatically option.
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(Optional) Check the “Connect even if this network is not broadcasting” option.
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Click the Save button.
After you complete the steps, you may be able to address and resolve the Wi-Fi connectivity issue on Windows 11.
Fix Wi-Fi using Network reset
As the Get Help app recommends, you can use the network reset feature to remove and reinstall the network adapters. This will usually resolve most wireless problems, including slow speeds or other issues when trying to connect to the internet.
To reset the wireless adapter to fix connectivity issues on Windows 11, follow these steps:
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Open Settings.
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Click on Network & internet.
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Click the Advanced network settings page.

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Click the Network Reset setting under the “More settings” section.

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Click the Reset now button to fix the Wi-Fi problems on Windows 11.
Note: This feature automatically removes and reinstalls all your network adapters (Wi-Fi and Ethernet). After you complete the process, you may need to reinstall or reconfigure other networking software, such as VPN client software. -
Click Yes to confirm.
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Click the Close button.
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Restart your computer.
After you complete the steps, you may need to reinstall any necessary networking software. Also, you will need to reconnect to the wireless network manually.
If the Wi-Fi problem is resolved, you’re all done. If the issue persists, try the method below.
In addition to resetting the network adapters, consider many factors that can cause networking problems. For instance, it could be a driver issue, a misconfiguration, a problem with a router or access point, and more.
Fix Wi-Fi updating network adapter driver
The reason the Wi-Fi adapter isn’t working correctly and dropping the connection could be that the device is using an outdated driver. You can resolve this by installing the latest driver from the manufacturer’s support website.
Alternatively, you could use an older adapter driver version, which may help mitigate the problem until a permanent resolution becomes available through Windows Update or the manufacturer.
To update the wireless adapter driver on Windows 11, follow these steps:
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Open Start.
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Search for Device Manager, and click the top result to open the app.
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Expand the Network adapters branch.
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Right-click the Wi-Fi adapter and select “Update driver.”

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Click the “Browse my computer for driver software” option.

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Click the Browse option to locate the adapter driver.

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Check the Include subfolders option.
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Click the Next button.
Once you complete the steps, Windows 11 should connect to the access point and the internet.
Fix Wi-Fi using rollback feature
If you’ve tried everything and the problem persists, it could be a bug in the new version of the operating system. In that case, you will need to wait until the next system or driver update.
Alternatively, you can roll back to the previous version of Windows 11 by using the “Go back” option on the “Recovery” settings page until the Wi-Fi problem is resolved. You can only use this option during the first 10 days after an upgrade. After ten days, the system will delete the previous version to free up space on the computer.
In addition, it’s recommended that you open Settings > Network & internet > Advanced network settings, then select Wi-Fi adapter. Click the “Edit” button to open the network adapter properties and confirm that the settings haven’t been modified after an update.
Finally, it’s a good idea to restart the router and access point to confirm these devices are not the problem.
Pureinfotech’s Take
In my experience, Wi-Fi issues after a Windows update are usually caused by driver or configuration issues rather than a serious flaw in the operating system itself. That’s why I almost always recommend starting with the least invasive fixes, such as reconnecting to the network or running the built-in troubleshooting tools, before moving on to resetting the adapter or rolling back an update. Those more drastic options work, but they also require extra setup afterward.
I’ve also noticed that networking problems tend to appear more often after feature updates because they introduce broader changes to the system than the monthly security updates. Fortunately, Microsoft has continued to improve Windows 11’s recovery and troubleshooting tools, making it easier to get back online without spending hours searching for third-party solutions.
If I were troubleshooting a PC today, I’d work through these methods in order instead of jumping straight to reinstalling Windows. In most cases, one of these fixes is enough to restore a stable Wi-Fi connection.
Have you run into Wi-Fi problems on Windows 11? Which solution worked for you, or did you find a different fix? Let me know in the comments.
