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How to fix Wi-Fi problems on Windows 10 version 2004, May 2020 Update

If after installing the Windows 10 version 2004 you're experiencing Wi-Fi issues, then use these four solutions to fix the problem to get back online.

Fix Wi-Fi problems on Windows 10 version 2004

On Windows 10, Wi-Fi problems, such as unable to connect to the internet, slow wireless speeds, missing configuration, and wireless adapter not working, are usually among the common issues after installing a new feature update, even after installing version 2004 (May 2020 Update).

Typically, problems like these happen because of driver compatibility, unwanted configuration changes, or bugs as a result of system changes with the new version. However, other times, there are many factors that can cause Wi-Fi problems. For example, the network adapter driver can end up damaged during the upgrade process. You may not have the latest driver installed, which happened to work with the previous version, but it doesn’t with the new version of Windows 10. Also, you can find some configuration problems that could be blocking connectivity, and many other things.

If you’re unable to connect to a network, the device randomly disconnects, or speed are not adequate, there are some troubleshooting steps that you can follow to fix most Wi-Fi problems on your Windows 10 device after an upgrade.

In this guide, you’ll learn a several methods to troubleshoot and fix the Wi-Fi problems after installing the Windows 10 May 2020 Update.

How to fix Wi-Fi using Network Adapter troubleshooter

Windows 10 has a troubleshooting tool in the Settings app to fix most common wireless and other network adapters problems automatically.

To fix Wi-Fi problems after version 2004, use these steps:

  1. Open Settings on Windows 10.

  2. Click on Update & Security.

  3. Click on Troubleshoot.

  4. Click the Additional troubleshooters option.

  5. Select the Network Adapter option.

  6. Click the Run the troubleshooter button.

    Network Adapter troubleshooter option on version 2004
    Network Adapter troubleshooter option on version 2004
  7. Select the network adapter you’re intending to fix — for instance, Wi-Fi.

    Network Adapter wizard
    Network Adapter wizard
  8. Click the Next button.

Once you complete the steps, the troubleshooter will try to fix the Wi-Fi problem. After the process completes, open your web browser and test the connection online. If everything is working again, you’re all done. If it’s still not working, try the following method.

How to fix Wi-Fi using network adapter reset

If the troubleshooter didn’t work, you can use the network reset feature that removes and reinstalls all the network adapters on your computer. This process resets all the networking components and restores the defaults settings, which can help to fix slow speeds or other problems trying to connect to the internet.

To reset the Wi-Fi adapter after installing the Windows 10 May 2020 Update, use these steps:

  1. Open Settings.

  2. Click on Network & Internet.

  3. Click on Status.

  4. Click the Network reset option.

    Windows 10 2004 Network reset option
    Windows 10 2004 Network reset option
  5. Click the Reset now button.

    Windows 10 network reset
    Windows 10 network reset
  6. Click Yes to confirm.

  7. Click the Close button.

  8. Restart your computer.

After you complete the steps, you may need to reinstall other networking software, such as VPN client or virtual switch software (if applicable). Also, you’ll need to manually reconnect to any wireless network, which may require to enter the passcode again.

In addition, you can watch the video tutorial below to see in more details, the steps to fix a wireless adapter on any version of Windows 10.

If everything is working again, you’re all done. in the case that the problem persists, try the following method.

How to fix Wi-Fi updating network adapter driver

Alternatively, if you’re still dealing with slow Wi-Fi connectivity, the issue could be that your device is using an old network driver. You can resolve this issue downloading and installing the latest driver from the network adapter manufacturer’s support website. 

Quick tip: If there isn’t a new update for the network adapter, check to see if there is a beta version available, as it might work with the new version of Windows 10. Also, it’s recommended to use your manufacturer’s instructions to install the latest version of the driver.

To update the wireless adapter driver, use these steps:

  1. Open Start.

  2. Search for Device Manager, click the top result to open the app.

  3. Expand the Network adapters branch.

  4. Right-click your Wi-Fi adapter, and select the Update Driver Software option.

    Update driver for a network adapter

  5. Click the Browse my computer for driver software option.

    Choose how to install network adapter driver software

  6. Click the Browse option to locate the adapter driver.

  7. Check the Include subfolders option.

  8. Click the Next button.

    Install Wi-Fi adapter driver on Windows 10

Once you complete the steps, you should be able to connect to the wireless network and internet.

If nothing seems to work, sometimes, you can also try an older version of the Wi-Fi adapter driver (those designed for Windows 8.1 or Windows 7), which might fix the problem temporarily until there is a permanent fix.

How to fix Wi-Fi uninstalling Windows 10 version 2004

In the rare case that you’re still having wireless connectivity problems, then there’s a good chance that the issue is a bug with the May 2020 Update, and you may need to wait until a quality update becomes available to resolve the problem.

If you must connect to the internet, as a last resort, you can revert to the previous version of Windows 10 until the Wi-Fi problem is resolved, which you can do referring to this video walkthrough:

Alongside all these instructions, it’s a good idea to check your adapter settings on Control Panel > Network and Internet > Network Connections, and opening the adapter’s properties. In the past, there have been reports about TCP/IP settings getting disabled and DNS settings getting reset after an upgrade. Also, you should always reboot your router (or access point) to see if it helps to resolve the Wi-Fi slow speed or connectivity problems.

While we’re focusing this guide on Windows 10 version 2004 (May 2020 Update), you can use these steps virtually on any supported version of the operating system to resolve networking problems.

Alternatively, you can also connect online using a wired connection using an Ethernet adapter. If your laptop doesn’t include a port to plug a network cable, you can get an adapter from Amazon.

Installing the new version of Windows 10 should be an easy process, but if you experience any issues, you can always submit your questions in the Pureinfotech forums to get help.