If you own a Surface Studio desktop computer, you know that it’s possible to reset your device within Windows 10 to fix any issues or just because you want a fresh start. However, there will be times when you may have trouble accessing the recovery options, and for this reason Microsoft also makes available for download a recovery image for your Surface.
A recovery image is a package containing the operating system (in this case Windows 10), in addition to devices drivers and applications specific to the Surface Studio desktop to go back to the default factory settings.
Once you download the image, you can copy the files to a USB flash drive, and then you can reset your Surface Studio offline.
Download Surface Studio recovery image
Head over to the Microsoft’s Surface support page and sign-in with your Microsoft Account.
Register your Surface Studio if you haven’t done it already. If it’s already registered your Surface Studio will appear in the list. Simply select the device and click Continue.
The link to download the recovery image for your Surface Studio will appear, click Download to get the image. It’s important that you don’t save it directly into a USB flash drive, you’ll need to save it to another device.
On “Step 3”, the support page will provide all the instructions you need to follow to create a Recovery Drive. The process involves connecting a USB flash drive, formatting it using FAT32, and copy all the unzip files into the drive.
Once you have completed the process, you can use the Recovery Drive with the recovery image files to reset your Surface Studio to the default factory settings to fix any issues or to refresh your device if you’re ready to give it away or sell it. Microsoft has documented the instructions to recover your Surface using a USB recovery drive.
While the instructions are focus on Surface Studio, you can use these steps to download the recovery image for and Surface device, including Surface Book, Surface Book with Performance Base, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface 2, Surface Pro, Surface RT.
- Surface Studio | See at Microsoft Store