How to fix Windows Update error 80070103

Error code 0x80070103 on Windows Update is technically nothing serious; if you get this error trying to upgrade to Windows 10, then do the following.

Windows 10 upgrade notification on Windows 7 and Windows 8.1

Installing Windows updates is an important part to keep your PC running smoothly and secure. However, when you’re trying to install the lastest update and you receive an error code 80070103 on Windows Update, it can be frustrating not getting any specific details on what the error means or on how to fix it. 

The error code 0x80070103 is technically nothing serious. It’s actually a warning message, and you shouldn’t panic. The error simply means that you may be trying to install a device driver that is already installed in your computer.

It can also mean that Windows Update is trying to install a device driver that has a lower compatibility rating that the one is already on your PC — meaning that the driver on your computer is better.

Windows Update error 80070103

How to fix error 80070103

When you’re trying to upgrade to Windows 10, but you get the error code 80070103 telling me my graphics driver isn’t compatible, and you know that you have most recent drivers installed on your computer, then do the following.

Hide the update

If the device driver is working properly, it isn’t significantly important to install the update. In this case, you can hide the update to prevent Windows Update from trying to install.

  1. Open Windows Update.

  2. Click Check for updates.

  3. Click the Optional updates are available link.

  4. Click Optional.

  5. In the Select the updates you want to install section, right-click the update that you want to hide, and then click Hide update.

  6. Click OK.

  7. Click Install Updates to install any additional updates that are selected.

Reinstall device driver

If the device driver, game or program is having issues, you may need to install the latest device drivers manually. Head over your manufacturer’s support website to find the latest driver and details on how to install it properly.

Research your specific scenario

When you get an error like 0x80070103, you’re likely not the only person. Do a search online specifying the name of the device, game or program with the error message, and see if you can find any discussion where you may find a better solution for your specific scenario.

Were you able to fix the error code 0x80070103 in your Windows PC? Let us know in the comments below.

About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 15 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 21 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and Email him at [email protected].