Microsoft warns Windows 10 problems installing the Creators Update

Microsoft now recommends not to install the Windows 10 Creators Update manually, because it may cause problems on your PC.

Windows 10 Creators Update ISO download

If you’re not an advanced user, Microsoft recommends not to download and install the Windows 10 Creators Update manually, as it may wreck your PC.

The third major update for Windows 10 was officially launched on April 11, and even before its release, we knew that no everyone was going to get it the same day automatically using Windows Update. However, the update was also made available through various methods, including Media Creation Tool and Update Assistant, for those users who didn’t want to wait to jump to the latest version immediately.

But Microsoft is now warning and advising users to stop trying to install the Windows 10 Creators Update manually, and says be patient and wait for the new version to be offered to your device when is ready.

Why? Because the update is causing a number of unexpected problems.

At the official Windows Blog site, Microsoft reveals that is intentionally blocking certain devices from getting the Creators Update, because it’s likely to cause issues.

“Blocking availability of the update to devices we know will experience issues is a key aspect of our controlled rollout approach. We decide what to block based on user impact, and blocking issues are a high priority for us to address as quickly as possible. During the time, it takes to address an issue, we want to limit the number of customers exposed to that issue.”

The problem is that some computers, especially older machines, have pieces of hardware that may not be compatible with the Creators Update. This is one of the reasons, Microsoft previously unveiled is focusing on updating newer devices (e.g., Surface Pro 4 and Surface Book) first, as these hardware are likely to be less problematic.

For example, currently the company has already found some issues with the Broadcom Bluetooth LE adapters, which is causing connections problems, and for this reason computers using that specific hardware are no longer being offered the new version automatically using Windows Update.

“We continue to recommend (unless you’re an advanced user who is prepared to work through some issues) that you wait until the Windows 10 Creators Update is automatically offered to you. When your device becomes eligible for the Creators Update rollout, you’ll be prompted to make some important choices on your privacy settings before the Creators Update can install.” — Microsoft officials said.

While some issues are always expected during the initial rollout, the decision to block devices and urging users not to install the update manually strongly suggests that the Creators Update still partially incomplete and not ready for the masses. However, it’s clear that Microsoft is proactively working to resolve the remaining bugs and taking actions to minimize the number of affected users.

Microsoft is currently blocking certain devices from getting the feature update, but you can always manually defer the Windows 10 Creators Update until the major bugs are worked out. If the update already is already installed on your PC, you can use these steps to go back to the previous version of Windows 10. However, if you’re trying to go forward and manually install this new version, you should use this guide to prepare and avoid problems during the installation.

Are you running the Windows 10 Creators Update? Have you encounter any problems? Share your experience in the comments below.

About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 14 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and Email him at [email protected].