Microsoft confirms Windows 10 end of support error for ESU PCs

Microsoft confirms and pushes patch to prevent Windows 10 ESU devices from getting "end of support" alert.

Windows 10 support error fixed
Windows 10 support error fixed / Image: Mauro Huculak
  • Microsoft has confirmed a bug causing false “end of support” warnings on Windows 10 PCs enrolled in the Extended Security Updates (ESU) program.
  • The problem has now been fixed, and the company ensures that Windows 10 is still (limited) supported until October 2026.

Microsoft has admitted that users still running Windows 10 are incorrectly receiving an error about the operating system not being supported when the device is already enrolled in the Extended Security Updates (ESU) program.

It’s important to note that these problems aren’t technically new. I previously reported the same problem in October, but at that time, the “Your version has reached end of support” message was only showing on devices running Windows 10 LTSC 2021 (version 21H2). However, now the company has officially confirmed the issue not only for LTSC devices but for those running Pro, Education, and Enterprise editions.

Incorrect error message

According to the Health Dashboard page for Windows 10 22H2, the software giant confirms that users may incorrectly receive the “Your version of Windows has reached the end of support” message through the “Windows Update” settings page on Windows 10 Pro, Education, or Enterprise editions, even after enrolling in the ESU program, after installing the October 2025 Security Update (KB5066791).

Windows 10 end of support message
Windows 10 end of support message / Image: Mauro Huculak

This problem also affects Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021.

However, Microsoft ensures that this is only an incorrect message, and Windows 10 devices enrolled in the  Extended Security Updates (ESU) program will continue to receive updates throughout 2026.

Furthermore, the Enterprise LTSC 2021 and IoT Enterprise LTSC 2021 editions of the operating system will continue to receive updates until the end of their lifecycle.

Fix ‘end of support’ issue

The company has already released a patch to correct this issue. However, the device needs to be connected to the internet to receive it.

If you’re still seeing the “end of support” message, make sure your computer is connected to the internet, and confirm that there are no firewall settings or other configurations blocking updates.

In the case that this is a managed device, Microsoft recommends that network administrators resolve this issue using the Known Issue Rollback (KIR) and configure the special Group Policy.

If you’re still running Windows 10 on your computer, you do not need to take any immediate action. Microsoft will continue to support these editions for years to come, despite the incorrect notification.

If you’re on Windows 10 22H2 or any earlier version, your options include upgrading to Windows 11, enrolling in the ESU program, or switching to Linux Mint or ChromeOS Flex.

FAQs about the end of support error 

Here’s a list of frequently asked questions (FAQs) and answers about the end of support warning on Windows 10.

Why is my Windows 10 PC showing “end of support” if I’m enrolled in ESU?

Microsoft confirmed this is a cosmetic error. The message appeared after the October 2025 Patch Tuesday, but does not affect update delivery for ESU-enrolled devices.

Is my PC still receiving security updates?

Yes. If your device is properly enrolled in the Extended Security Updates (ESU) program or running a supported LTSC edition, it will continue receiving updates as expected.

Which editions of Windows 10 are affected?

Windows 10 22H2, including Pro, Education, Enterprise, and LTSC editions, such as Enterprise LTSC 2021, IoT Enterprise LTSC 2021.

Will the warning go away on its own?

Yes. Microsoft is rolling out a server-side fix. The message should disappear within one or two days after checking for updates and restarting your device.

How long does ESU coverage for Windows 10 last?

The Extended Security Updates program for Windows 10 is available through October 2026.

Have you received the “end of support” message in the Windows Updates settings? Let me know in the comments.

About the author

Mauro Huculak is a Windows How-To Expert and founder of Pureinfotech in 2010. With over 22 years as a technology writer and IT Specialist, Mauro specializes in Windows, software, and cross-platform systems such as Linux, Android, and macOS.

Certifications: Microsoft Certified Solutions Associate (MCSA), Cisco Certified Network Professional (CCNP), VMware Certified Professional (VCP), and CompTIA A+ and Network+.

Mauro is a recognized Microsoft MVP and has also been a long-time contributor to Windows Central.

You can follow him on YouTube, Threads, BlueSky, X (Twitter), LinkedIn and About.me. Email him at [email protected].