Windows 10 build 19041.153, update KB4541738

Windows 10 Settings shows ‘Sync is not available for your account’

I’m getting this error when trying to enable sync on my Windows 10 laptop. I am the only account and administrator on it, and this is the message on “Sync your settings” page: Sync is not available for your account. Contact your system administrator to resolve this.

This is likely to be a problem with connected accounts in the “Access work or school” settings page.

On Settings > Accounts > Access work or school, remove any account, restart your computer, and check if you see the “Sync is not available for your account. Contact your system administrator to resolve this.” message.

If you no longer see the message, you can try adding the work or school account again. If not it’s not required, don’t add it back.

Of course, you wouldn’t do this if you’re using a PC connected to a Domain. If this is the case, you first want to contact your system administrator.



About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 15 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 21 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and Email him at [email protected].