Xbox One complete system (console, kinect, and controller)

How to fix Xbox One disc drive grinding sound without voiding the warranty (video)

You probably heard about the Xbox One disc drive problem that many users reported in the past few days, where inserting a game into the Blu-ray drive will start a grinding sound, making impossible to play any disc-based game. According to Microsoft only a small number of customers received a faulty console and the company not only is granting free Xbox One replacements, but also it is offering free game download codes (Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome, or Zoo Tycoon) to ease out the pain a bit to those affected.

All that said, apparently there is a quick fix for the grinding and knocking sound in the disc drive of Xbox One. According to a support forum a method came up that is believed it fixes the issue, many Xbox One owners have tried it and it seems to work. The fix is pretty simple, remove any disc from the drive, disconnect all the cables, making your the console is completely turned-off, flip the device upside down, and firmly (but gently) smack the console with the palm of your hands about three times. Then flip the device over, connect all the cables, turn it on and try the game one more time.

Important: Dont’ hit device too hard, because you may break something else, which can actually void the warranty.

Apparently, this method works because there is gear inside of the disc drive of Xbox One that isn’t quite align, and smacking the console upside down, somehow, puts the gear in alignment, fixing the grinding sound.

Although, hitting your Xbox One isn’t the way to go and I don’t recommend, if you’re careful, you can keep playing games until you get your replacement from Microsoft.

Source YouTube

About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 14 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and Email him at [email protected].