After a good number of complains from AMD users, Microsoft has now officially acknowledged that there is a problem with the recent emergency updates, and as a result it’s halting the rollout for a select number of PCs using AMD processors.
Recently Microsoft made available an emergency update for Windows 10, Windows 8.1, and Windows 7 devices to mitigate the Meltdown and Spectre security vulnerabilities found in many modern processors. However, a significant number of users immediately started experiencing a Blue Screen of Death (BSOD) on devices with specific AMD processors.
According to the company the unexpected problem is due to “some AMD chipsets do not conform to the documentation previously provided” to create the update, and as result it’s pausing the rollout temporarily. Now, Microsoft is working with AMD more closely to repair and resume the update as soon as possible.
In the meantime, the company is adding a note in its support websites to alert users of the problem with the following updates:
- KB4056897 (Security-only update)
- KB4056894 (Monthly Rollup)
- KB4056888 (OS Build 10586.1356)
- KB4056892 (OS Build 16299.192)
- KB4056891 (OS Build 15063.850)
- KB4056890 (OS Build 14393.2007)
- KB4056898 (Security-only update)
- KB4056893 (OS Build 10240.17735)
- KB4056895 (Monthly Rollup)
Additionally, for users who have already installed the update and are exercising boot problems, Microsoft has also created a series of guides to help impacted devices.
- Troubleshoot blue screen errors in Windows 10
- Resolving Blue Screen errors in Windows 8.1
- Resolving stop (blue screen) errors in Windows 7