Windows 11 22H2 printer bug blocking upgrade for some computers

A printer driver bug prevents some devices from getting the Windows 11 22H2. Microsoft is investigating.

Windows 11 22H2 printer bug
Windows 11 22H2 printer bug
  • Microsoft has identified a printer bug on Windows 11 22H2.
  • The bug prevents Windows from determining some advanced printing features.
  • The company is placing an upgrade block until the problem is fixed.
  • You can still upgrade manually if you remove the affected printer.

If your computer is not getting Windows 11 22H2 (2022 Update), it’s likely because there’s a compatibility problem with the printer driver. Microsoft has confirmed that the latest feature update is causing issues with some advanced printer features, and as a result, it’s placing an upgrade block until the problem is resolved.

According to Microsoft’s health dashboard page, if Windows 11 has connectivity problems with a printer using the Microsoft IPP Class Driver or Universal Print Class Driver, the system won’t be able to identify some advanced printing features. For example, two-sided/duplex printing, paper size or type settings, or resolutions higher than 300 x 300dpi.

Microsoft is recommending not to attend to upgrade manually using the Installation Assistant, Media Creation Tool, or using any other available method. However, if your device has been affected by this bug, if you must upgrade, you can remove any printer using the Microsoft IPP Class Driver or Universal Print Class Driver from the “Printers & scanners” settings page and then try the installation one more time.

If you plan to install the new version from Windows Update, note that after removing the affected printer, it can take up to two days for the update to become available for download.

About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 14 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and About.me.