Windows 11 22H2 known issues blocking upgrade

Microsoft published the known issues found on Windows 11 22H2.

Windows 11 22H2 known issues
Windows 11 22H2 known issues
  • Microsoft’s complete list of the Windows 11 22H2 known issues.
  • The latest release includes several issues blocking the upgrade.
  • You shouldn’t try to upgrade if your PC has one of these problems.

UPDATED 10/11/2023: On September 20, 2022, Microsoft began the gradual rollout of the Windows 11 2022 Update (version 22H2), which represents the first major update in the past year that brings visual improvements and new features. Alongside the release, the company has also published a list of known issues affecting some devices.

The complete list of Windows 11 22H2 known issues is available on the health dashboard page, and at the time of this writing, it only includes one problem that has been confirmed, and there aren’t any holds preventing users from upgrading.

Known issues affecting Windows 11 22H2

Here’s the list of confirmed issues blocking the Windows 11 22H2 upgrade:

  • (Confirmed) Devices with locale set to Croatia might not utilize the expected currency: This can affect applications that retrieve the device’s currency for purchases or other transactions.

Resolved issues for Windows 11 22H2. These problems are resolved after installing the latest system update:

  • (Mitigated) BitLocker might incorrectly receive a 65000 error in MDMs: “Requires Device Encryption” might incorrectly report as an error in some managed environments. This only happens when configuring encryption through mobile device management (MDM) apps.
  • (Mitigated) Microsoft received reports about an “UNSUPPORTED_PROCESSOR” error: Investigation concluded that the error reported by users was not caused by the August 2023 preview updates.
  • (Resolved) Domain join processes may fail with the error “0xaac (2732)”: This might be encountered when an account was created by a different identity than the one used to join the domain. This problem originated on Build 22621.674 KB5018427.
  • (Resolved) KB5012170 might fail to install, and you might receive a 0x800f0922 error: Security update for Secure Boot DBX might fail to install. This problem originated on build 22621.372 KB5012170.
  • (Resolved) Start menu, Windows Search, and UWP apps might have issues opening: Affected devices have apps installed that integrate with Windows, Microsoft Office, or Microsoft Outlook.
  • (Resolved) Third-party UI customization apps might cause Windows not to start up: Apps to change behaviors or UI in Windows 11 might cause issues with updates released on July 22, 2022, or later.
  • (Mitigated) WSUS might not offer updates to Windows 11, version 22H2: Updates released February 14, 2023, might not be offered via WSUS to some client devices.
  • (Mitigated) You might receive an error with apphelp.dll from apps using DirectX: After installing KB5019980 or later updates, devices with older Intel graphics drivers might encounter issues.
  • (Resolved) Connections may fail when using Remote Desktop Connection Brokers: Remote Desktop Services collection, RemoteApp, and Desktop Connections are affected.
  • (Resolved) Provisioning packages might not work as expected: Windows might only be partially configured, and the Out Of Box Experience might not finish.
  • (Resolved) Some apps might not be installed when using provisioning packages: Apps requiring administrative privilege to install might not install when using “.PPKG” files.
  • (Resolved) Conversion of text in certain languages might not work as expected: Impacted languages include Japanese, Korean, and Chinese.
  • (Resolved) Application shortcuts might not work from the Start menu or other locations: Errors might be observed when trying to run exe files. Changes to Microsoft Defender can help.
  • (Resolved) Database connections using Microsoft ODBC SQL Server driver might fail: Apps using ODBC connections might fail to connect to databases. This problem originated on build 22621.819 KB5019980.
  • (Resolved) Sign in failures and other issues related to Kerberos authentication: After installing updates released in the November 2022 update on Domain Controllers, you might have Kerberos authentication issues. This problem originated on build 22621.819 KB5019980.
  • (Resolved) Lower than expected performance in some games: Some games and apps might inadvertently enable GPU performance debugging features, which might lower performance.
  • (Resolved) Changing IME input modes might cause applications to become unresponsive: Keyboard shortcuts might cause a limited set of applications to stop responding.
  • (Resolved) Task Manager might not display in expected colors: Task Manager should function as expected, but some UI parts might not be readable. This problem originated on build 22621.900 KB5020044.
  • (Resolved) Direct Access might be unable to reconnect after your device has connectivity issues: This issue might happen after losing network connectivity or transitioning between Wi-Fi networks or access points. This problem originated on build 22621.675 KB5019509.
  • (Resolved) Audio might be out of Sync when capturing video from the Xbox Game Bar: The Xbox Game Bar app might have issues in which the audio is out of sync when capturing gameplay to a video file. 
  • (Resolved) SSL/TLS handshake might fail: Some types of SSL and TLS connections might have handshake failures. This problem originated on build 22621.674 KB5018427 and has been resolved with the update KB5018496
  • (Resolved.) Possible issues caused by Daylight Savings Time change in Jordan: The Jordanian government announced a Daylight Saving Time (DST) change for winter 2022. This problem has been resolved with the update KB5018496
  • (Resolved) Some installed printers might only allow default settings: Some printers might not have all their features available, such as color, 2-sided printing, or higher resolutions. (More details about the problem.) 
  • (Resolved) Copying files/shortcuts using Group Policy Preferences might not work as expected: Files or shortcuts might not copy or copy as zero-byte files when using Group Policy Preferences on client devices. 
  • (Resolved) Signing in using Windows Hello might not work after the upgrade: Windows Hello using face, fingerprint, or PIN might be affected. This problem has been resolved with the update KB5017389
  • (Mitigated External) Compatibility issues with Intel Smart Sound Technology drivers and Windows 11: Windows 11 devices with the affected Intel SST driver might receive an error with a blue screen. 

Windows 11 22H2 issues that Microsoft hasn’t officially confirmed:

  • (Investigating) AMD Ryzen 7000 processor may run slower for games: AMD is investigating the problem, but reports suggest bugs and compatibility issues with version 22H2. 
  • (Investigating) Remote Desktop may cause random disconnects, freeze, or prevent the device from connecting: A bug found on version 22H2 causes different unwanted issues trying to connect to a remote computer using Remote Desktop. Unofficial workarounds suggest that disabling the UDP protocol mitigates the issue. Microsoft is investigating the issue
  • (Resolved) Copying large files causes performance throughput issues: Copying files over the network with SMB or locally without SMB can slow down throughput by up to 40 percent. Microsoft is investigating the issue and offers workarounds. The fix has been introduced in build 25252 and should arrive in the stable channel when the changes have been validated.
  • (Resolved) Nvidia GeForce Experience (GFE) causing low frame rates, stuttering, and low processor usage after upgrade: Nvidia confirmed the issue with new graphics debugging tools on Windows 11 22H2 and has already released a fix

Microsoft has been preparing this update for months, and it seems that the work is paying off as the Windows 11 22H2 looks (so far) to be off to a good start. As more computers install version 22H2, the company will update the dashboard page with more information and possible workarounds where applicable.

If a problem is found at any time, Microsoft will place a safeguard hold to prevent the affected device from receiving the upgrade until the problem has been resolved.

Update October 11, 2023: Added the latest confirmed issues for version 22H2. Also, at the time of writing, Windows 11 22H2 only has one confirmed issue.

About the author

Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 14 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 20 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and Email him at [email protected].