- Windows 11 build 22000.739 (KB5014697) causes malfunction of the hotspot feature.
- Microsoft is investigating the problem, but there’s not an official workaround.
- You can disable the feature or uninstall the update to mitigate the problem.
Although system updates are meant to fix bugs and improve the experience, this is not the case with the last Patch Tuesday of Windows 11 since Microsoft has already confirmed that the update KB5014697 breaks the Wi-Fi hotspot feature for some devices.
On Windows 11, the mobile hotspot feature allows you to share an internet connection with other nearby devices. However, after installing the update KB5014697 (build 22000.739), some users have reported connectivity problems that block devices from accessing the internet.
The bug affects not only Windows 11 but almost every operating system version, including Windows 10, 8.1, and 7. Microsoft is investigating the issue, and there’s no official workaround. However, the company recommends disabling the mobile hotspot feature to mitigate the problem.
You can disable the feature by going to Settings > Network & internet and turning off the Mobile hotspot toggle switch.
If you depend on the mobile hotspot feature, you can alternatively uninstall the update until the bug is fixed.
On Windows 11, there are multiple ways to uninstall updates. You can quickly remove the update KB5014697 through Command Prompt using the wusa /uninstall /kb:5014697 command as an administrator.
Mauro Huculak is a Windows How-To Expert who started Pureinfotech in 2010 as an independent online publication. He has also been a Windows Central contributor for nearly a decade. Mauro has over 15 years of experience writing comprehensive guides and creating professional videos about Windows and software, including Android and Linux. Before becoming a technology writer, he was an IT administrator for seven years. In total, Mauro has over 21 years of combined experience in technology. Throughout his career, he achieved different professional certifications from Microsoft (MSCA), Cisco (CCNP), VMware (VCP), and CompTIA (A+ and Network+), and he has been recognized as a Microsoft MVP for many years. You can follow him on X (Twitter), YouTube, LinkedIn and About.me. Email him at [email protected].